Book Fair FAQ

Q: What website do I use for the Copperfield’s Online Book Fair?

www.copperfair.com

Q: How long is the Online Book Fair?

Your Online Book Fair goes from Monday – Sunday on the week chosen by your school representatives (on rare occasions dates might be extended or shortened by arrangement, so to be sure make sure you ask a teacher or librarian).

Q: How do I find my school’s landing page?

If you hover over the menu item entitled ‘Events’ a drop down of active Book Fair schools will appear and you can choose your school from there.

Q: How do I let you know what school I’m associated with?

As you are checking out on the website there is a field that will require you to choose your associated school.

Q: What donation amount will the school receive?

The school will receive anywhere from 10% to 20% of pre-tax sales as a donation depending on final sales amounts.

Q: Will my school receive a donation if I shop at a Copperfield’s Store or the main Copperfield’s website (copperfieldsbooks.com) during the time of our Online Book Fair?

Book Fair donations can only come from purchases made on the copperfair.com website. No in-store purchases or purchases from the main website will generate a school donation.

Q: What types of payment are accepted on the website?

Credit and Debit card payments are the only form of payment accepted on the website at this time. At this time, we are unable to accept Copperfield’s Gift Cards for online purchases.

Q: If I’m a Copperfield’s Rewards Member, will I get my 10% discount for Online Book Fair Purchases?

At this time the Copperfield’s Rewards Member Discount does not apply for Book Fair.

Q: What type of selection can be expected on the website?

The website has 10s of thousands of titles ranging from infant to adult, including titles available for pre-order. We have selection of gift and stationary items for purchase on the website as well.

Q: What are my shipping options?

We currently offer two shipping options:
  1. Direct Shipping. In this case your order will be shipped directly to the shipping address provided and will include a flat rate shipping charge of $5.00 at checkout.
  2. Copperfield’s in-store or curbside pick-up. If this is your desired shipping option, there will be no shipping charge and you will need to select which store you would like to pick up from.

Q: When can I expect to receive my order?

Important note: The selections on the website are not representative of what we have immediately available in-store. They are what we are able to acquire for you. In a number of cases – especially popular titles and new releases – we will have copies on hand, but for the majority we are going to be placing orders for the titles requested. As such, please continue to shipping expectations.
  • Whether you are having your order shipped directly, or picking up from a store, expectations should be set at delivery/ availability 5 – 15 business days from the last day of the school Book Fair. However, in-store pick up will most often be faster than direct shipping.
  • If an item you are ordering is a pre-order title, it will not ship until the date of release, so please make note of this for your records.
  • If an item is back ordered, we will contact you individually to see if you would like to proceed with the order, or if you would like a refund.

Q: What if we have more general questions or order inquiries?

Please send an email to onlinefair@copperbook.com. Our staff is available Monday – Friday 9:00am to 3:00pm to answer your questions.

Nine Stores in Sonoma, Napa and Marin Counties

Petaluma Store

140 Kentucky Street
707-762-0563
click for hours & info



Petaluma 
Underground

140 Kentucky Street
707-782-0228
click for hours & info



Sebastopol Store

138 N.Main Street
707-823-2618
click for hours & info



Santa Rosa Store

(Montgomery Village)
775 Village Court
707-293-2109
707-578-8938
click for hours & info



Healdsburg Store

104 Matheson Street
707-433-9270
click for hours & info



Napa Store

1300 First Street
Suite 398
707-252-8002
click for hours & info



Calistoga Store

1330 Lincoln Street
707-942-1616
click for hours & info



San Rafael Store

850 4th Street
415-524-2800
click for hours & info



Novato Store

999 Grant Avenue
(415) 763-3052
click for hours & info



Larkspur Store
2419 Larkspur Landing Circle
(415) 870-9843
click for hours & info

Headquarters (Offices)

139 Edman Way 
Sebastopol
707-823-8991
click for hours & info