Q: What website do I use for the Copperfield’s Online Book Fair?
www.copperfair.com
Q: How long is the Online Book Fair?
Your Online Book Fair goes from Monday – Sunday on the week chosen by your school representatives (on rare occasions dates might be extended or shortened by arrangement, so to be sure make sure you ask a teacher or librarian).
Q: How do I find my school’s landing page?
If you hover over the menu item entitled ‘Events’ a drop down of active Book Fair schools will appear and you can choose your school from there.
Q: How do I let you know what school I’m associated with?
As you are checking out on the website there is a field that will require you to choose your associated school.
Q: What donation amount will the school receive?
The school will receive anywhere from 10% to 20% of pre-tax sales as a donation depending on final sales amounts.
Q: Will my school receive a donation if I shop at a Copperfield’s Store or the main Copperfield’s website (copperfieldsbooks.com) during the time of our Online Book Fair?
Book Fair donations can only come from purchases made on the copperfair.com website. No in-store purchases or purchases from the main website will generate a school donation.
Q: What types of payment are accepted on the website?
Credit and Debit card payments are the only form of payment accepted on the website at this time. At this time, we are unable to accept Copperfield’s Gift Cards for online purchases.
Q: If I’m a Copperfield’s Rewards Member, will I get my 10% discount for Online Book Fair Purchases?
At this time the Copperfield’s Rewards Member Discount does not apply for Book Fair.
Q: What type of selection can be expected on the website?
The website has themed carousels which contain hundreds of titles ranging from infant to adult, including new and classic titles. We have an extensive selection of gift and sale items for purchase on the website as well.
Q: What are my shipping options?
We currently offer two shipping options:
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Direct Shipping. In this case your order will be shipped directly to the shipping address provided and will include a flat rate shipping charge of $5.00 at checkout.
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Copperfield’s in-store or curbside pick-up. If this is your desired shipping option, there will be no shipping charge and you will need to select which store you would like to pick up from.
Q: When can I expect to receive my order?
Important note: While the selections on the website are generally representative of what we have immediately available in-store, in a number of cases – especially popular titles and new releases – we will place orders for the titles requested.
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Whether you are having your order shipped directly, or picking up from a store, expectations should be set at delivery/ availability 5 – 15 business days from the last day of the school Book Fair. However, in-store pick up will most often be faster than direct shipping.
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If an item you are ordering is a pre-order title, it will not ship until the date of release, so please make note of this for your records.
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If an item is backordered, we will contact you individually to see if you would like to proceed with the order, or if you would like a refund.